Question 1

How quickly can we get started?

Accepted Answer

It starts with a short discovery conversation to understand your business and what you need. From there we begin sourcing and screening. Timelines depend on the role, your requirements, and candidate availability, so we set clear expectations up front rather than promising a fixed date.

Question 2

What types of companies can use GothamIP?

Accepted Answer

GothamIP supports companies across many business functions — from startups and e-commerce to professional services and technology teams. Because we cover roles spanning support, operations, finance, marketing, and development, the value isn't limited to a single industry.

Question 3

Can I start with just one person or one function?

Accepted Answer

Yes. Many engagements begin with a single role or function and expand as trust builds and needs grow. You can start small, see how it works, and scale from there.

Question 4

Is outsourcing only about reducing costs?

Accepted Answer

No — cost is only part of it. GothamIP's value is access to qualified, industry-ready talent, reduced operational burden, improved efficiency, and the freedom for your team to focus on your core business. Lower cost is a benefit, not the whole point.

Question 5

What can GothamIP actually handle?

Accepted Answer

We provide talent across AI & machine learning, web and mobile development, accounting & payroll support, administrative & business support, data entry & research, digital marketing, social media, customer support, and virtual assistance — matched to the specific work your business needs.

Question 6

Can GothamIP work with our existing software and tools?

Accepted Answer

Yes. Our talent is onboarded into your existing tools, systems, and workflows where appropriate, so they work inside your process rather than asking you to change it.

Question 7

Will I have to manage the outsourced employee myself?

Accepted Answer

You direct the day-to-day work — priorities, tasks, and standards — just as you would with any team member. GothamIP handles the surrounding load: sourcing, screening, onboarding, payroll, and the administrative process, so your focus stays on the work itself.

Question 8

How does GothamIP decide which candidate is right for my company?

Accepted Answer

It begins with a discovery meeting to understand your business, workflow, and expectations. We then screen a large candidate pool down to the strongest few, and put those finalists through testing customized to your actual requirements before a final selection is made — so the match is built around your company, not just a job title.

Question 9

Do I get to choose the candidate?

Accepted Answer

Yes. GothamIP handles the sourcing and screening, then presents you with the vetted finalists so you can review and approve the person who will work with you. You stay in control of the final decision.

Question 10

How do you know the candidate actually understands my business?

Accepted Answer

The final testing stage is customized to the real work and context of your company — your industry, responsibilities, workflow, and expectations. The goal is a candidate who is industry-ready and company-ready before they begin, not one who learns your business from scratch on day one.

Question 11

What if the candidate has the right skills but isn't a good culture fit?

Accepted Answer

Skills alone aren't enough. Communication style and cultural fit are evaluated during screening and final testing, because misalignment there is a common source of problems with outsourced roles. We aim to reduce those issues before the candidate starts.

Question 12

How does day-to-day communication and management work?

Accepted Answer

Your outsourced team member works within your tools and communication channels and takes direction from you on daily work. GothamIP stays involved in the background to support the relationship so it keeps running smoothly.

Question 13

Can the team work in our time zone or hours?

Accepted Answer

Where the role allows, we align working hours to your needs — including overlap with your business hours or extended coverage. The specifics are agreed as part of setting up the engagement.

Question 14

Who is my point of contact at GothamIP?

Accepted Answer

You have a point of contact at GothamIP for anything beyond the day-to-day work — onboarding, administrative matters, or adjustments to the engagement — so you're never left to navigate the process alone.

Question 15

Who handles payroll?

Accepted Answer

GothamIP handles the payroll and salary process for your outsourced team member according to the engagement structure, so you don't have to set up and run it yourself. The exact arrangement is confirmed when the engagement is set up.

Question 16

Who handles international payments?

Accepted Answer

GothamIP manages the relevant international payment process so you don't have to deal with the complexity of paying someone overseas yourself. What's involved can depend on the engagement structure and applicable requirements, which we make clear up front.

Question 17

How are people paid, and in what currency?

Accepted Answer

Payment details, including currency and cadence, are handled by GothamIP as part of the engagement and confirmed with you during setup. The intent is to keep the process simple on your side.

Question 18

What about taxes and compliance?

Accepted Answer

GothamIP supports the administrative and compliance side of the engagement so it isn't left on your plate. Because tax and legal requirements vary by jurisdiction and engagement structure, we're clear about what applies to your situation rather than making blanket guarantees.

Question 19

What happens before the candidate starts working?

Accepted Answer

Once you've approved the candidate, GothamIP runs onboarding — payroll setup, international payments, and the necessary administrative, compliance, and legal steps — so you receive someone who is ready to work rather than a process to manage.

Question 20

How do you protect my company's information?

Accepted Answer

We treat confidentiality seriously — with responsible handling of your information, appropriate access controls, and secure working practices suited to the role. We're careful to describe what we actually do rather than claim certifications or security standards we don't hold; if you have specific requirements, we'll talk them through with you.

Question 21

Will the team sign confidentiality agreements?

Accepted Answer

Confidentiality arrangements can be put in place as part of the engagement so sensitive business information is handled appropriately. We're happy to align with your confidentiality expectations.

Question 22

How is pricing structured?

Accepted Answer

Pricing depends on the role, scope, and the level of support you need. After the discovery conversation we can outline a structure that fits what you're looking for, so it's based on your actual requirements rather than a one-size-fits-all number.

Question 23

Can I scale the team up or down?

Accepted Answer

Yes. Engagements are meant to flex with your business — you can add roles as you grow or adjust the support structure as your needs change.

Question 24

What happens if the candidate isn't working out?

Accepted Answer

If there's a performance or fit issue, we work with you to address it — and where appropriate, we can move to a replacement or another solution. The point of our screening and testing is to make that rare, but we stay involved if it happens.

Question 25

How is performance managed over time?

Accepted Answer

You manage the day-to-day work and standards, while GothamIP stays engaged to support the relationship long term. If expectations aren't being met, we help work through it rather than leaving you on your own.

The questions you have before you start.

Getting Started

Outsourcing & Services

Talent & Screening

Working With GothamIP

Payroll & International Payments

Compliance & Administration

Security & Confidentiality

Pricing & Engagement

Replacement & Performance

Still have questions? Let's talk about what your business needs.